Christopher Cain (Hospitality) has authored a book titled, Golf's Rebirth: Rapidly Evolving Applications in Hospitality and Sport Management. The book provides a holistic view of the science and art of managing the golf enterprise — identifying the soft skills, such as leadership, customer service, marketing, etc, necessary to…

Shane Kraus, Kaelyn Griffin, Todd Jennings, and Repairer Etuk (Psychology) and Brett Abarbanel (IGI) and Patrick [Tiange] Xu (Hospitality) recently published four publications.  The first article, "Sports betting around the world: A systematic review," was published in the Journal of Behavioral Addictions supported by a pre-…

Sunny Kim and Mehmet Erdem (both Hospitality) along with doctoral program alumnus, SungJun Joe, published a research article titled "The bright and dark sides of hotel kiosks: an empirical study" in the Journal of Hospitality and Tourism Insights. The study introduces a check-in/out kiosk acceptance model using a multi-theoretical approach…

Stowe Shoemaker and Amanda Belarmino (both Hospitality), along with Nasim Binseh, '22 PhD Hospitality, won third place in the annual Johnson and Wales Case Study Competition for their study, "Revenue Management and the Runnin’ Rebels: A Case Study of Willingness to Pay for College Sports." Belarmino will be presenting the study at the annual…

Samuel Lee (Hospitality) was recognized with the Best Presentation award for his virtual presentation of the research study "Utilizing the Free Association Method and Netnography to Expose Hotel Guests' Technostress" along with his co-authors, Mehmet Erdem, Billy Bai, Chih-Chien Chen (all Hospitality), Eda Anlamlier (Lee Business) and…

Joe Lema (Hospitality) and his co-authors recently were awarded Journal Article of the Year 2021 in the top journal, Asia Pacific Journal of Tourism Research. The article was  "Classification of Senior Tourists According to Personality Traits." Board members of the Asia Pacific Tourism Association presented the award at their 2022 conference…

Mehmet Erdem, Ashok Singh, Billy Bai, and Chih-Chien Chen (all Hospitality), along with Saeed "Simon" Vayghan, '22 PhD Hospitality, were recognized with the Best Research Paper Award at the 29th Annual International Hospitality IT Association Research Conference held in Orlando, Florida. Their study, "Using Manifest and Latent Coding to Study…

Amanda Belarmino (Hospitality) and co-author Tevfik Demirciftci, '20 PhD Hotel Administration, recently had their article "A Cross-cultural Study of Competitive Intelligence in Revenue Management" published in the Journal of Revenue and Pricing Management. This article examines what types of competitive intelligence revenue managers…

Kasra Ghaharian (Hospitality and International Gaming Institute) spoke on an expert panel at the 2022 Indian Gaming Tradeshow & Convention. The panel, Responsible Gaming in the Digital Age, addressed how advances in technology are impacting consumer protection policy and practices in the gambling industry.

Cass Shum and Ankita Ghosh (both Hospitality) recently published their paper "Safety or Service? Effects of Employee Prosocial Safety-Rule-Breaking on Consumer Satisfaction" in the International Journal of Hospitality Management. The paper showed that employees' prosocial safety-rule breaking hurts consumer satisfaction because it decreases…

Huiying "Sophie" Zhang (Hospitality) was awarded a Graduate & Professional Student Association award for her work "Expanding the Knowledge Frontier." UNLV recognizes a variety of individuals from across disciplines each year for their contributions to the development and continued growth of the university. Awards were distributed at the UNLV…

Cass Shum (Hospitality) is a co-author of the article "Robots Can’t Take my Job: Antecedents and Outcomes of Gen Z Employees’ Service Robot Risk Awareness," which was published in International Journal of Contemporary Hospitality Management. This paper examines employees' perceived job insecurity threatened by the adoption of service…