Accomplishments: William F. Harrah College of Hospitality

James Busser (Hospitality) and Lenna Shulga (Hospitality Administration), recently published their paper "Role of commercial friendship, initiation and co-creation types" in the Journal of Service Theory and Practice. The study found that customers perceive value co-creation processes differently. Busser also was recently named to the Editorial…
Hyelin Kim and Yen-soon Kim (both Hospitality) and their co-authors' study "Tourism Experiences During a Convention: A Case Study from South Korea" was published in Tourism Analysis. The research aims to understand the potential impact perceived preference for external tourism experiences has on a convention attendee's behavioral intentions.
Amanda Belarmino (Hospitality) presented the results of her study examining the antecedents of behavioral intentions for literary tourism at the 42nd Annual Black Orchid Banquet in New York City Dec. 7. Her study examined the motivations of the Wolfe Pack (a literary society of fans of the mid-20th-century detective Nero Wolfe) to dine and…
Laura Book and Sarah Tanford (both Hospitality) recently published their paper "Measuring Social Influence from Online Traveler Reviews" in the Journal of Hospitality and Tourism Insights. The purpose of the paper was to develop a scale to measure normative and informational influence in online traveler reviews. 
Cass Shum (Hospitality) recently received the Top Tier Doctoral Graduate Research Assistantship Grant through UNLV's Graduate College for her research project "Understanding Employee Online Reviews in the Hospitality Industry." The competitive grant provides funding for a doctoral research assistant for up to three years.
Tim Self (Hospitality) and his co-authors' work on talent management in the hospitality industry has translated into several recent published articles, including:  "Talent Management: a Delphi Study of Assessing and Developing GenZ Hospitality Leaders," International Journal of Contemporary Hospitality "Increasing Management Retention:…
Amanda Belarmino, Carola Raab, and Tevfik Demirciftci (all Hospitality) recently published their research article, "The Impact of Resort Fees on Perceived Fairness and Destination Brand Image: An Exploratory Study" in the Journal of Revenue and Pricing Management. The paper studied hotel guests' perception of resort fee fairness and its impact on…
Chris Cain (Golf Management) has been named the 2019 winner of the Horton Smith Award given by the Southwest PGA (Professional Golfers' Association of America). Presented annually, the award recognizes a PGA professional who serves as a model educator to other PGA golf professionals. The Southwest PGA section represents Arizona and Southern Nevada…
Cass Shum, Anthony Gatling, and Jaimi Garlington (all Hospitality) recently published a research paper, "All People are Created Equal? Racial Discrimination and its Impact on Hospitality Career Satisfaction" in the International Journal of Hospitality Management. In the paper, they showed that compared to white people, people of color suffer a…
Toni Repetti (Hospitality) recently received the Women in Lodging Member of the Year award from the Nevada Hotel & Lodging Association (NHLA). The award recognizes a member of the NHLA Women in Lodging (WIL) division who has contributed substantially to the growth, productivity, and visibility of WIL. 
Christopher Cain (Hospitality), Nancy Lough (Educational Psychology and Higher Education), and Lisa Cain, '15 PhD Hospitality Administration, recently published their paper "Exploring Strategies to Improve Gender Equity in a Masculinized Field of Study" in the Journal of Hospitality, Leisure, Sport & Tourism Education. The study sought to…
Tevfik Demirciftci and Amanda Belarmino (both Hospitality) presented “Competitive Intelligence in the Hospitality Industry. Perspectives of Turkish Revenue Managers, A Pilot Study“at the 2019 Global Conference on Business and Economics (GLOBE) in Istanbul.  Additionally, Demirciftci, a Ph.D. student, has successfully defended his dissertation…