Jabber Features

• Softphone - Use the Jabber application on your cell phone or computer to place, receive and forward calls using your UNLV extension.
• Voicemail - Listen to, delete, and forward voicemail messages left in your UNLV extension’s mailbox.
• Chat - Instant message with other Jabber users, individually or in a group.
• Video Conference - Start a Webex meeting using your Webex personal room or join someone else’s conference.
• Contacts - Create and manage custom contact lists to organize your communications for users you contact regularly.
• Presence - Set your status so that other users can see if you are available before calling.

Eligibility

Jabber is available for all UNLV staff or faculty that use a university phone.

Charges

There is a one-time charge of $57.50 per user, but there are no additional recurring charges. The one-time charge covers the costs of configuring profiles for each user.

Getting Started

For a new Jabber Request, log in to the Admin Services web portal using your ACE ID and then fill out the request with the following information:

• Request Category: New
• Subject: New Jabber Request
• Billing Account: [Your department's billing acct that will be charged for one-time fees]
• Monthly Billing account: [Your department's billing acct that will be charged for monthly service fees]
• Service: Feature
• Directory Number: [The extension you want to use on Jabber]
• Feature: Enable Softphone
• Service Location: [Your on-campus location or "Remote" if you don't have one]
• Remote Details: [Add any details that will assist in creating your Jabber devices to meet your needs. i.e. any extensions required]