The Webex App is the newly supported softphone for campus. Softphones allow employees to make and receive calls with their UNLV phone number using an application installed on a computer or mobile phone. The Webex App can be used on Windows, Mac, and Linux desktops, as well as Android and iPhone devices. Webex App highlights include:
- Improved call quality
- Integration with Google Calendar
- Improved installation experience
- Automatic application updates
- In-call screen sharing with other Webex App users
Softphone Features
- Phone - Use the Webex App on your mobile device or computer to place, receive and forward calls using your UNLV extension.
- Voicemail - Listen to, delete, and forward voicemail messages left in your UNLV extension’s mailbox.
- Chat - Instant message with other Webex App users, individually or in a group.
- Contacts - Create and manage custom contact lists to organize your communications for users you contact regularly.
- Presence - Set your status so that other users can see if you are available before calling.
Eligibility
The Webex App is available for all UNLV staff or faculty that use a university phone.
Charges
There is no charge to enable or use the Webex App. All users that are assigned a unique phone number have access to use the Webex App.
Getting Started
Users who have previously been configured for softphone service can download, install, and sign-in to start making and receiving calls with the Webex app.
Users that have not been previously configured for softphone service must submit a service request to start the configuration process.