The Webex App is the newly supported softphone for campus. Softphones allow employees to make and receive calls with their UNLV phone number using an application installed on a computer or mobile phone. The Webex App can be used on Windows, Mac, and Linux desktops, as well as Android and iPhone devices. Webex App highlights include:

  • Improved call quality
  • Integration with Google Calendar
  • Improved installation experience
  • Automatic application updates
  • In-call screen sharing with other Webex App users

Softphone Features

  • Phone - Use the Webex App on your mobile device or computer to place, receive and forward calls using your UNLV extension.
  • Voicemail - Listen to, delete, and forward voicemail messages left in your UNLV extension’s mailbox.
  • Chat - Instant message with other Webex App users, individually or in a group.
  • Contacts - Create and manage custom contact lists to organize your communications for users you contact regularly.
  • Presence - Set your status so that other users can see if you are available before calling.

Eligibility

The Webex App is available for all UNLV staff or faculty that use a university phone.

Charges

There is a one-time charge of $57.50 per new user that covers the cost of configuring profiles for each user. There are no recurring charges. There is no additional charge for current Jabber users to transition to Webex App for calling.

Getting Started

Users who have previously been configured for softphone service can download, install, and sign-in to start making and receiving calls with the Webex app.

Users that have not been previously configured for softphone service must submit a service request to start the configuration process.