This week, Hotel Online talks with another of the study’s co-authors, Mehmet Erdem, Ph.D., a professor of hotel operations and technology at UNLV’s William F. Harrah College of Hospitality, about the implications of the report and ways in which hoteliers can use its findings to reduce or eliminate technology-induced stress.

The hospitality industry is increasingly dependent on technology to enhance the guest journey. Indeed, in recent years, hotels have allocated enormous financial investments to the implementation of solutions—from mobile keys to self-service kiosks–designed to streamline the delivery of guest services. Technology is changing the face of the industry, but at what cost? In many cases, it enhances the guest journey; yet in other cases, it introduces challenges that frustrate consumers and lead to dissatisfaction.

These days, check-in time brings a confusing mess of charges

Formula One Las Vegas Grand Prix 2024 hotel room rate schedules are already available and their initial asking prices are much lower than what was originally advertised for this year’s inaugural event.

The season of giving is almost upon us, which means it's time to start making your list and checking it twice. While friends and family are likely already on your gift list, you shouldn't overlook the other people who play a regular role in keeping your life up and running in small but meaningful ways, whether that's delivering your mail on a daily basis or collecting your trash and recycling.

Culinary Union wins job protections as hotels increase technology and automation in an effort to ‘reduce costs’ and ‘improve efficiencies.’

The glitziest city in America is trying to revive tourism by putting Formula 1 on the calendar this week and the Super Bowl in February 2024

Ahead of the inaugural Nov. 18 race, concerns spike about cold temperatures and even a "bumpy" track as hotel room prices drop and the onslaught of parties and brand activations begin.

MGM Resorts International, the largest employer on the Las Vegas Strip, was close to reaching a tentative deal with the hotel workers union, the casino company’s CEO said as the clock ticked closer to a union deadline for a sweeping strike.

In a little over a year some room prices the Las Vegas Review-Journal has been tracking at four Caesars Entertainment properties have fallen as much as 75 percent leading up to race weekend Nov. 16-18., since first posted in November 2022.

The labor union representing tens of thousands of Las Vegas hospitality workers announced Wednesday that it has reached a tentative deal with casino giant Caesars Entertainment, a major breakthrough that could help avert an unprecedented strike at more than a dozen hotel-casinos on the Las Vegas Strip.

The Las Vegas Grand Prix is partnering with UNLV with the goal of giving back to the community. The new partnership is giving students the opportunity for internships, F1 courses, and community service projects.