Mehmet Erdem

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Professor of Hospitality
Expertise: Hotel Operations / Integrated Resorts, Innovation, Lodging and Restaurant Technologies

Biography

Mehmet Erdem is a professor of hotel operations and technology at UNLV who specializes in the use and impact of technology in hospitality operations as well as the assessment of training and decision support systems. Teaching courses at UNLV since 2006, Erdem has over 25 years of hospitality operations, consulting, and teaching experience.

He also has expertise in hotel revenue management, social informatics, and organizational behavior. Erdem has published his work in research journals such as International Journal of Contemporary Hospitality Management, Journal of Hospitality & Tourism Research, International Journal of Hospitality Management, Journal of Travel Research, Journal of Hospitality Marketing and Management, and Journal of Hospitality and Tourism Technology.

Education

  • Ph.D., Hotel Administration, University of Nevada, Las Vegas
  • M.S., Hospitality & Tourism Management/Instructional Technology, Purdue University
  • B.S., Hospitality & Tourism Management/Instructional Technology, Purdue University

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Mehmet Erdem In The News

Can you skip your hotel checkout?
Washington Post
To check out of the Ritz-Carlton in New Orleans in August, Cameron Sperance planned to leave the key in the room and bolt. His mother preferred a more genteel exit strategy. “She’s definitely of the generation that goes to the desk and does a line-item review,” said Sperance, 35, a senior hotels reporter at the Points Guy. “I’ll forget to check out and make my way to the airport as quickly as possible.”
Hotel key cards are being replaced by digital options like Apple, Google wallets
C.N.B.C.
Many hotel chains are racing to replace the plastic room key with digital options, including Apple Wallet and Google Wallet apps. Plastic hotel key cards have had a rough few years. During the pandemic, touch was taboo, so touchless trends accelerated. And cybersecurity concerns have mounted around hotel key technology. Earlier this year, researchers found a vulnerability in plastic hotel keys that could render up to three million keys easy prey for hackers and take years to fix.
Hospitality Upgrade Announces the Recipient of the John Cahill Student Seat for the 2024 CIO Summit
Hospitality Upgrade
Hospitality Financial and Technology Professionals (HFTP) and Hospitality Upgrade today announced the recipient of the 2024 John Cahill student seat is Andrew Pham, a student at the College of Hospitality, University of Nevada in Las Vegas (UNLV). In its 22nd year, the upcoming CIO Summit will be held Sept. 4-6, 2024, at the Thompson Hotel by Hyatt in Nashville, Tennessee.
Robes, light bulbs, fake Oscars: The stuff people steal from hotels
Washington Post
Many hotel guests get comfortable lounging around in the plush, cozy robe hanging in their closet. So comfortable, in fact, that they find the garment too irresistible to leave behind, leading managers to add price tags and anti-theft warnings to rooms.
All Mehmet Erdem In The News

Articles Featuring Mehmet Erdem

UNLV Newsmakers 2024: September
Undergrad researcher Benjamin Sabir helps H. Jeremy Cho examine an atmospheric water harvesting device. (Jeff Scheid/UNLV)
Campus News | October 1, 2024

A monthly roundup of the top news stories featuring UNLV staff and students.

UNLV Newsmakers 2024: July
Mirage Resort
Campus News | August 1, 2024

Roundup of the hottest news headlines featuring UNLV students and staff.

UNLV Newsmakers 2024: March
Spring Flowers (Becca Schwartz)
Campus News | April 1, 2024

A roundup of the top news stories featuring UNLV students and faculty.

Voice AI: It’s Coming to a Hotel Near You — Or Is It?
exterior image of Hospitality Hall at dusk
Research | February 7, 2024

Hospitality executives acknowledge the benefits of artificial intelligence, for guests and the bottom line. But many are hesitant to adopt the technology in full — at least for now.

All Articles Featuring Mehmet Erdem