Business Case
A Business Case is used to provide justification for undertaking a project, increasing resources, increasing services, or any other organizational change. The intent is to evaluate the benefit, cost, risk, and alternatives and provide a rationale for the preferred solution.
Business Cases can be created at any time during the project:
- Before intake
- As part of project discovery activities
- As a project deliverable
If a Business Case is being created as justification for a project, it should be created by the Project Owner/Requestor. If a customer requests support creating this document, a Project Manager can assist them.
If a Business Case is being created as part of the project activities or deliverables, ownership of that activity should be agreed upon by the project team. If a stakeholder requests support in creating this document, the Project Manager or Project Coordinator assigned to the project can assist them.