Wenjia Han, Wen Jiang, Carola Raab (all Hospitality), Anjala Krishen (Marketing and International Business), along with Jason Tang (Mount Royal University), co-authored the paper, "Indirect customer-to-customer interactions and experiential value: examining solo and social diners," which was published in the International Journal of Contemporary Hospitality Management. This study aims to examine whether indirect customer-to-customer interactions (CCI) affect consumers’ behavioral intentions and how that effect is generated. It also explores the effect of dining experience on customer behavioral intentions and how that effect varies by party type.