Mehmet Erdem, Chih-Chien Chen (both Hospitality) and Tevfik Demirciftci (Hospitality Administration) recently published their article, "A Tabulation of Information Technology and Consumer Behavior in Hospitality Revenue Management Research," in the Journal of Hospitality and Tourism Technology. The paper presents an overview of revenue management (RM) studies that focus on information technology (IT) and consumer behavior published between 2008 and 2018.
