David G. Schwartz (Ombuds Office) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores five stages along the heard/not heard spectrum, offering suggestions on how to navigate each one.  For more information about the Ombuds Office or to…

David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores how the topic of his current Honors seminar, alternate history, can help those in the midst of interpersonal conflicts.  For more information about the…

David G. Schwartz (Ombuds Office) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores two types of workplace stress, positing that one is more harmful than the other.  For more information about the Ombuds Office or to make an…

David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post starts with one of the most popular videos of 1980s MTV and ends with closed-loop communication. He hopes you close this loop by giving it a read. For more information…

David G. Schwartz (Ombuds) recently had an article published in the Journal of the International Ombuds Association. Titled "Mariner, Wedding Guest, or Albatross? Seeking the Ombuds in Coleridge’s Rime of the Ancient Mariner," the article explores the relevance of a 200-year-old poem have for the young profession of ombuds work.

David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores why he titled his latest book, Something for Your Money, along the way revealing a bit about his workout routine and musical tastes. For more information…

David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post gives the "why" of his upcoming book (which will be published in January) and delves into why he wrote his earlier books. For more information about the Ombuds Office or…

David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores why we get hurt when we trust too much or too little, and suggests an alternate way of approaching trust. For more information about the Ombuds Office or to make…

David G. Schwartz (Ombuds Office) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores the potential benefits and downsides of the Performance Improvement Plan (PIP) and humbly suggests a simple yet challenging alternative.  For more…

David G. Schwartz (Ombuds) recently published a post on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post branches out from a recent classroom discussion about the nature of change, risk, and vulnerability.  For more information about the Ombuds Office or to make an…

David G. Schwartz (Ombuds Office) recently published "React or Respond? The Answer That Changes the Story" on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores the differences between reacting and responding to a novel or negative situation, with a case study that…

David G. Schwartz (Ombuds Office) recently published a post, "The Helping Hand That Doesn’t," on Informed Informality, his blog that considers people, organizations, conflict, and culture, among other things. The post explores how attempts to motivate or coach sometimes founder due to poorly-conceived communications.  For more information…