Articles by Angela Ramsey
![John Burlison](/sites/default/files/styles/768_width/public/articles/main-images/nc_D71286_02.jpg?itok=Z_LY7JRQ)
New Face: John Burlison
This new director brings wisdom and determination to the Harrah Hotel College’s executive education program.
![James Busser and Wen Chang](/sites/default/files/styles/768_width/public/articles/main-images/D70881_05%20copy%20reduced.jpg?itok=3OWlWay3)
Blocking the Brain Drain
James Busser and Wen Chang provide resorts with the insights they need to keep star employees.
![Las Vegas strip](/sites/default/files/styles/768_width/public/articles/main-images/D71216_005.jpg?itok=O_WkdwpR)
To Book or Not to Book?
Chih-Chien Chen’s research explores why consumers ‘seal the deal’ on hotel rooms when they do.
![Harrah Hotel College alumni](/sites/default/files/styles/768_width/public/articles/main-images/Muirs_Friends.jpg?itok=wROH43YE)
Fraternity of Brothers
A group of Hotel Administration grads share tales of how they turned moxie into magic.
![Tim and Mike Muir](/sites/default/files/styles/768_width/public/articles/main-images/muirs_D71138_82.jpg?itok=dWMLlHCi)
Jersey Hustle: Tim and Mike Muir
The Hotel College honors the brothers with its most prestigious alumni award, Industry Leaders of the Year.
![Anthony Gatling](/sites/default/files/styles/768_width/public/articles/main-images/D70930_06%20Gatling%20reduced.jpg?itok=PSsD4XIA)
The Science Behind Employee Loyalty
Anthony Gatling measures ‘workplace spirituality’ to gauge hospitality employee satisfaction.
![Dina Zemke](/sites/default/files/styles/768_width/public/articles/main-images/nc_D70882_06.jpg?itok=ecT8IzqC)
Hospitality in Hospitals
Discharge delays and bickering staff among the issues that compromise patient satisfaction, according to hotel administration professor Dina Zemke.
![U.N.L.V. signage with Fall leaves in the background](/themes/custom/mars/images/views-no-results/unlv_sign_fall_768x512-D67387_23-1.jpg)
Checking Into Research
Four UNLV researchers are studying what makes hotel and resort customers tick, then using that knowledge to help industry leaders better serve their patrons.
![Mark Sandoval](/sites/default/files/styles/768_width/public/articles/main-images/D70867_05.jpg?itok=tuX7Zn6k)
New Faces: Mark Sandoval
Read about UNLV's new executive chef and prepare to salivate.