Cass Shum (Hospitality) and coauthors recently published their paper "'I was so scared I quit:' Uncanny valley effects of robots’ human-likeness on employee fear and industry turnover intentions" in the International Journal of Hospitality Management. The paper focuses on the effect of robots' appearance on employees' fear and industry turnover intention. Specifically, four types of robots commonly used in hospitality settings differ in perceived human likeness. Perceived human likeness has an inverted U-shaped effect on employees' fear of robots and the subsequent industry turnover intention. The inverted U-shaped effect is stronger among those with high tech-savviness.