Custodial Services
Help Desk
Life-Threatening Emergencies
For life-threatening emergencies, call 911.
Maintenance Emergencies
For maintenance emergencies, call our Help Desk at ext. 54357. Maintenance emergencies may include:
- Flooding, major leaks
- Biohazard cleanup (bodily waste, blood, vomit, etc.)
Non-Emergency Services
For non-emergency services, submit a work request through the iServiceDesk website. Non-emergency services may include:
- Restroom servicing (e.g., replenishing paper towels, soap, etc.)
- Deep-clean office spaces (approval required)
- Routine cleaning requests
- Excess trash pick-up
Campus Maintenance Partners
Certain campus buildings are serviced by our campus partners and third-party contractors.
- Residence halls
- Student Union
- UNLV Bookstore
- Student Recreation & Wellness Center
Cleaning Services
Majority of custodial services are performed overnight by crews assigned to each building. A small daytime crew services restrooms and high-traffic areas. Please reach out to the custodial team if you have any questions regarding when your weekly services will take place.
Green Seal-approved chemicals and equipment are utilized to the greatest extent possible, and both are reviewed constantly for increased implementation across the campus.
- Empty all common area trash containers and replace liners
- Dust and damp mop all classrooms floors
- Clean whiteboards/chalkboards and trays
- Clean all doors and surrounding glass
- Clean classroom tabletops
- Spot clean fingerprints, smudges, etc. from door frames and surrounding glass
- Clean and sanitize all restroom fixtures
- Mop restroom floors with disinfectant, and restock dispensers
- Clean and sanitize drinking fountains/hydration stations
- Spot clean carpets as needed
- Vacuum all common area carpets and dust
- Damp mop spills from all floors
- Clean and maintain custodial rooms
- Clean stairwells
- Private offices: vacuum, dust, empty trash, and sweep/mop
- Auto-scrub hallways
- Spray-buff, damp mop, and burnish all hallway floors (services may be performed more frequently, if needed)
- Strip and refinish tile floors
- Shampoo carpeted areas (except personal rugs/carpet); heavy traffic areas as needed