Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively.

Uses relational skills to effectively communicate. This includes verbal and nonverbal interactions between interdependent people; interpersonal communication occurs across channels/platforms (can be face-to-face or over email, social media, phone calls, etc.).

Articulates thoughts and ideas clearly and effectively in written form to persons inside and outside of the organization across media/platforms.

The ability or skill to perform problem solving in a complex, interrelated system. It looks at the connected
wholes rather than separate parts.

The ability to employ an analytical and creative approach to address problems, while drawing on individual and collective skills, knowledge, and experience.

The ability to recognize and compliment others for their contributions and good work. Recognition is the timely, informal or formal acknowledgment of a person’s or team’s behavior, effort, or business result that supports the organization’s goals and values.

Understanding of the balance - or lack of balance- between two or more people. It dictates the structure of all personal and professional relationships and can impact employee morale and productivity.

The ability to engage in democratic, inclusive, and transformative practices to change social structures and influence all stakeholders to collegially promote justice and equity.

Individual accountability to fulfill their civic duty and take actions that benefit society.

The ability to make decisions on the basis of the information you have, even if it isn’t the whole picture; to cope with uncertainty and risk; adapt to change, and have great problem solving skills.

The ability to adapt and respond to changing work situations and environments.

The ability to recognize and leverage the power or opportunity to act or take charge of projects, tasks, or activities in the workplace.