Kavita Batra (Medicine), along with researchers from Italy, published a study titled "The Work-Related Well-Being of Social Service Workers Post COVID-19 Pandemic: The Psychosocial Impact of Remote vs. In-Person Work" in the Journal of Health and Social Sciences. The results offer valuable insights into managing relationships with users and colleagues, enhancing the psycho-physical well-being of social service workers, and improving the overall quality of services based on the mode of service delivery — whether remote or in-person.