Graduate College Dean Kate Hausbeck Korgan on Jan. 29 presented a webinar, titled "A Graduate School’s Phased Approach to CRM Starts with Admissions," for the Council of Graduate Schools. In 2015, the Graduate College’s Systems & Data and Admissions teams deployed Salesforce’s CRM platform and Enrollment Rx to implement Phase I of the Grad Rebel Gateway system and streamline the admissions process for more than 155 graduate programs at UNLV, build personalized communications journeys for prospective students, and optimize case management and student funding. In December, the Graduate College implemented Phase II of the Grad Rebel Gateway, which includes a personalized portal for all current graduate students and a move to all electronic forms. Korgan shared expertise gained from the Grad Rebel Gateway deployment and how it has laid the groundwork for a comprehensive lifecourse CRM that will be the system of engagement for UNLV graduate students. The webinar was sponsored by Salesforce.