This seminar will discuss the framework of responsible gaming and give you the tools needed to successfully develop, evaluate and sustain a responsible gaming program.

This program is designed for operators, regulators, legislative bodies, casino managers, compliance and audit teams, and human resource professionals in the gaming industry, but it can be applied to any highly regulated field.

This program's content, instructors, and additional educational opportunities are only available through the International Center for Gaming Regulation at the University of Nevada Las Vegas.

A certificate of completion will be issued by the ICGR to those individuals who successfully complete the series.

Seminar Topics

Responsible Gambling & Existing Policy: This portion of the seminar will lay the groundwork for responsible gaming. It will focus on the basic foundations of responsible gaming, its history, and existing policy approaches in the U.S. and international jurisdictions. The session will explore the counterintuitive nature of responsible gaming policy by examining the reasons why specific policies have been successful or failed. Finally, it will explore emerging technology, such as limit-setting, data analytics, facial recognition, cashless, etc. - all in the context of responsible gaming.

Ethics and Culture in Responsible Gambling: The seminar will address ethical practices in gaming compliance, various compliance structures, and common ethical dilemmas and solutions through case studies. Our core faculty members will discuss the benefits of expanding responsible gaming programs beyond a compliance-focused perspective. It will also examine the impacts responsible gaming programs can have on company culture, as well as how company culture can impact program effectiveness.

Public Components of Responsible Gambling: This session will focus on specific policy approaches employed by operators. It will examine ways to proactively engage customers around responsible gaming. It will include a case study of the Responsible Gaming Ambassador concepts, tracing it from creation, implementation, evolution, and evaluation.

Responsible Gambling in the United States Military: Details coming soon.

Education Partners

Alan Feldman Alan Feldman is one of the world’s leading experts on responsible gambling. As distinguished fellow in responsible gambling for UNLV’s International Gaming Institute, Feldman develops programs and policies to advance related knowledge and capabilities within the industry and regulatory community.

Feldman spent nearly 30 years in the gaming industry with MGM Resorts, where he recently spearheaded the launch of GameSense, an innovative, player-focused responsible gambling program that encourages players to adopt behaviors and attitudes that can reduce the risk of developing gambling disorders. This landmark program is now available at all of MGM’s U.S. properties.

Feldman is a frequent speaker on responsible gaming at conferences, universities, and media events around the world. He currently serves as chair Emeritus of the International Center for Responsible Gaming, as Chair of the State of Nevada’s Advisory Committee on Problem Gambling and as a member of the Responsible Gambling Committee fort the International Gaming Standards Association. He formerly served as a member of the Gambling Research Advisory Committee for the Massachusetts Gaming Commission.

Shane Kraus, Ph.D., UNLV Associate Professor. Shane Kraus is interested in the study of psychopathology, substance use disorders, gambling disorder, and compulsive sexual behavior disorder (CSBD). He is particularly interested in using behavioral, epidemiological, and neurobiological methods to assess factors that contribute to the development of addictive behaviors and other co-occurring psychiatric disorders among high-risk groups (e.g., US military veterans, young adults).

Kraus received his doctoral degree in clinical psychology (emphasis: community psychology) from Bowling Green State University in 2013. He completed his pre-doctoral psychology internship at the VA Ann Arbor Healthcare System in 2013 and his post-doctoral advanced psychology fellowship at the VISN 1 New England MIRECC, VA Connecticut Healthcare System and Yale School of Medicine, Department of Psychiatry in 2015.

Additional Details

1. In the event a course is canceled, registrants will be notified as soon as possible and receive a full refund of their registration fee.

2. A service fee of twenty percent (20%) will apply to all participant-initiated cancellations received three or fewer days prior to the event.

3. All cancellations and refund requests must be made in writing. Refunds granted for credit card charges will be credited to the original account charged. No refunds will be given in the event of “No Shows.” Refunds may take up to 3 weeks for processing.

For additional questions, please contact the International Center for Gaming Regulation at icgr@unlv.edu.